For current clients
Welcome back
You book your sessions yourself, in your client portal. Sign in, choose Appointments, and pick a time with Matt or Molly.
Booking your next session
Current clients book in the client portal, at any time of day.
Sign in
Go to portal.myifh.com and use the email address we have for you. No password yet? Choose Sign in with a secure code and we email you one.
Choose Appointments
It is in the portal menu, alongside your paperwork and messages.
Pick your session
Choose your session with Matt or Molly and a time that suits you. Your confirmation arrives by email.
You can also book your next session before you leave an appointment, while you are with your practitioner. If the portal will not let you in, reply to any appointment email and Matt or Molly will sort it out.
The consultation buttons elsewhere on this website are for people new to the practice, so please do not use those for your own sessions.
The portal is open to everyone, not only current clients. Anyone can create an account and start our free programs.
Changing or cancelling
Plans change. When yours do, you can move or cancel your appointment yourself in your client portal, or with the link in your confirmation email.
Your time is reserved especially for you, so please allow at least 24 hours notice for any change. Our Cancellation Policy has the details.
Before we change anything, we will confirm who you are by asking for your name and your date of birth. It takes a moment and it keeps your information yours.
Reaching us between sessions
- Reply to any appointment text or email from us, which reaches your practitioner
- Send a message from your client portal
- Email info@myifh.com
- Call (563) 484-0550 if writing will not do
We answer during clinic hours, by appointment, Monday to Friday. Messages are not monitored around the clock, so please do not use them for anything urgent.
Email and text are convenient and neither is fully secure. Anything detailed about your health is best brought to your session, where it can be recorded properly. Tell us if you would rather we contacted you a particular way, and we will follow it.
If you need help now
If you are in crisis, call or text 988 to reach the 988 Suicide and Crisis Lifeline, any time. In an emergency, call 911. Please do not wait for a reply from us.
Coming to your appointment
We are at 2209 Falcon Ave, Bettendorf, IA 52722, with parking in front of the building. Telehealth sessions open from the link in your appointment confirmation, so it helps to test your camera and sound a few minutes early, somewhere private where you will not be interrupted.
There is more on our Clinic and Telehealth page.
Insurance for therapy
For therapy, we are in network with a few select insurance companies, and for other plans we partner with Thrizer, who submits your bill to your insurer for you. Ask us any time about your plan.
Bringing someone new
If you know somebody who would benefit from what we do, they can book their own consultation on our booking page. Referrals from people we already work with mean a great deal to us.
Questions
Common questions from current clients
How do I book my next session?
Current clients book their own sessions in the client portal. Sign in at portal.myifh.com with the email address we have for you, choose Appointments, and pick a time with your practitioner. You can also book your next session before you leave an appointment. The consultation buttons elsewhere on this website are for people new to the practice.
How much notice do you need to change an appointment?
Please allow at least 24 hours notice. Our Cancellation Policy has the details.
Why do you ask my date of birth before changing my appointment?
To be certain we are speaking to you before we change anything in your record. We ask for your name and your date of birth.
Can I be seen by telehealth?
Yes. Sessions are available at the clinic in Bettendorf or by telehealth. Therapy by telehealth is available to people located in Iowa.